Ensuring Maximum Availabilities - with Individual Maintenance and Service Concepts Tailored to your Business and Operational Processes
Today's working life and - even more - that of the future are characterized by highly dynamic processes. This is why service contracts must be flexible and customizable to meet these ever changing demands. The resulting flexibility ensures costs are minimised.
Flexible support concepts take into consideration operational innovations and - at the same time - ensure optimize system availability.
As one of the leading manufacturers of AC and DC power supplies, BENNING provides comprehensive service and maintenance contracts tailored to your individual needs.
Services | ★ Basic |
★★ Medium |
★★★ Premium |
---|---|---|---|
Travel to and from the customer's premises for annual preventive maintenance | ✓ | ✓ | ✓ |
Preventive maintenance including thermography | ✓ | ✓ | ✓ |
Installation of firmware updates | ✓ | ✓ | ✓ |
Using the technical system support (24/7 hotline) | - | ✓ | ✓ |
Max. warranted arrival time of 24 hours to the customers' premises | - | ✓ | ✓ |
Provision of spare parts (throughout Germany) to minimize the times to repair | - | ✓ | ✓ |
15 % discount on all possibly required services (maintenance) | ✓ | ✓ | - |
20 % discount on all possibly required spare parts (except for the battery) | ✓ | ✓ | - |
All possibly required services for maintenance included *) | - | - | ✓ |
All spare parts required for corrective maintenance included (except for the battery) *) | - | - | ✓ |
Additional “Plus” option (battery capacity test in compliance with DIN) | optional | optional | optional |
*) Fault causes due to third parties or force majeure are excluded.
We would be pleased to prepare an individual service and maintenance contract for you.