24/7 Hotline & Monitoring

Phone support • Monitoring and Remote Services

Detecting faults before a damage occurs - increase operational safety and reliability and avoid downtimes!

If you wish to monitor your system constantly in order to increase operational safety and reliability or to protect your investment, it is possible to realize an online monitoring (hotline) of your system via the central BENNING control center. Hence, faults are prevented before major damage occurs. If the control centre detects a problem that requires a service call the control centre will coordinate this service using one of BENNING's subsidiaries.

Benefits

  • Increasing your operational safety and reliability
  • Online monitoring and diagnostics for early fault detection
  • Rapid response times
  • Initiation or recommendation of preventive maintenance before major damage occurs
  • Detailed system information and documentation
  • Maximum process reliability

Hotline - service 24 hours a day, 7 days a week

By choosing BENNING's hotline, our contract customers opt for a reliable and quick service around the clock. This service helps you to ensure reliable operation of your power supply systems without any interruptions.

  • technical support and fault clearance by our experienced technical staff – 24 hours a day, 365 days a year
  • dedicated telephone number
  • monitoring your power supply system via the BENNING control center
  • contract-specific arrival times and times to repair
  • provision of spare parts
  • detailed service report immediately after fault clearance

Helpdesk - service according to our customers' demands

Even if you don't opt for the all-round service of BENNING's hotline, you may use the BENNING helpdesk. The helpdesk is a telephone service that is available as free support. The BENNING helpdesk offers professional and competent help via the phone for all our customers. The targeted questions of our multilingual staff will help you to give a precise description of your problem as fast as possible. In order to ensure optimum support for our customers, our helpdesk staff has access to all data sheets, circuit diagrams, project folders and other documents.

Helpdesk phone no.: +49 (0) 28 71 / 93 5 55

Further Information

Brochures

Your contact persons

Where are you from? Select your country of origin from the list below, to quickly find your personal contact person.

BENNING Subsidiaries - Find your contact person by clicking on the corresponding flag.

USA BENNING Power Electronics, Inc.
Technical Support Hotline
tel

+1 800 910 3601

USA BENNING Power Electronics, Inc.
Services Support
tel

+1 214 553 1444

address1220 Presidential Drive Richardson, Texas 75081 U.S.A.
USA BENNING Power Electronics, Inc.
BENNING US Sales
tel

+1 214 553 1444

address1220 Presidential Drive Richardson, Texas 75081 U.S.A.
USA BENNING Power Electronics, Inc.
Customer Helpdesk
tel

+1 214 553 1444

address1220 Presidential Drive Richardson, Texas 75081 U.S.A.