Repairs and Corrective Maintenance Services

Technical On-Site Service · Online Monitoring and Remote Services

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BENNING's pro-active service is supported by the monitoring and management of your power supply system continuously via remote access. In the event of anomalies, it may be sufficient to make system settings adjustments to the product via remote access to ensure continued operation. If said anomaly cannot be eliminated, a service technician will be sent automatically and pro-actively on the customer's behalf – without a phone call being necessary – who will carry our corrective maintenance, while observing specified response and arrival times to restore system operation on site.

 

Flexibility and Prompt Repairs

BENNING's device and spare parts management will ensure optimum support of your products throughout their entire lifetime.

To this end, the most sophisticated testing and measuring methods are available to our qualified technicians. This guarantees a timely analysis of the occurring faults, and ensures proper corrective maintenance is applied. The resulting flexibility and time savings help our customers maximize system availability.

Furthermore, we ensure the prompt supply of spare parts by means of modern logistics. This service allows you to minimize your own spare parts stock and thereby to save costs.

 

Should you be having issues with any of your BENNING products, or would like to discus remote monitoring possibilities, please direct your inquiries to our help desk email [HelpDesk@benning.us]. A BENNING representative will then reach out to you directly.

Further Information

Brochures

Your Contact(s)

USA

Benning Power Electronics, Inc.

Service Helpdesk for Traction Chargers

tel

+1 888 296 0292

USA

Benning Power Electronics, Inc.

Technical Support Hotline

tel

+1 800 910 3601

mobile

+1 469 271 6510

USA

Benning Power Electronics, Inc.

Satish Kamath

[Service Coordinator]

tel

+1 214 533 1444 260

mobile

+1 469 931 7345

USA

Benning Power Electronics, Inc.

Ed Pack

[Service Sales Director]

mobile

+1 972 824 0195

USA

Benning Power Electronics, Inc.

David Almond

[COO - Service / Telecom]

tel

+1 214 553 1444 233

mobile

+1 214 632 9583