Ensuring Maximum Product Life - Individual Maintenance and Service Contracts Tailored to your Business and Operational Processes
Today's working life and that of the future are characterized by highly dynamic processes. Service contracts must be flexible and able to be customized to meet these ever changing demands. The resulting flexibility ensures ownership/maintenance costs are minimized.
Flexible support concepts take into consideration operational innovations, while ensuring optimized system availability.
As one of the leading manufacturers of AC and DC power supplies, BENNING provides comprehensive service and maintenance contracts tailored to the individual needs of your product(s)/application(s).
Services | ★ Basic |
★★ Medium |
★★★ Premium |
---|---|---|---|
Travel to and from the customer's premises for annual preventive maintenance | ✓ | ✓ | ✓ |
Preventive maintenance including thermography | ✓ | ✓ | ✓ |
Installation of firmware updates | ✓ | ✓ | ✓ |
Using the technical system support (24/7 hotline) | - | ✓ | ✓ |
Max. warranted arrival time of 24 hours to the customers' premises | - | ✓ | ✓ |
Provision of spare parts (throughout Germany) to minimize the times to repair | - | ✓ | ✓ |
15 % discount on all possibly required services (maintenance) | ✓ | ✓ | - |
20 % discount on all possibly required spare parts (except for the battery) | ✓ | ✓ | - |
All possibly required services for maintenance included *) | - | - | ✓ |
All spare parts required for corrective maintenance included (except for the battery) *) | - | - | ✓ |
Additional “Plus” option (battery capacity test in compliance with DIN) | optional | optional | optional |
*) Fault causes due to third parties or force majeure are excluded.
We would be pleased to prepare an individual service and maintenance contract for you.