Ensuring the Continuity of Operational Processes - Today and in the Future

Terms Like the “Internet of Things”, “Industry 4.0” or Innovative Mobile Communication Technologies Like the 5G Network Stand for the Opportunities of Tomorrow.

Close to our Customers – Thanks to our Global Service Network

Our Service and Training Center is Located in Bocholt (Germany). A Global Network of BENNING Subsidiaries Offers Installation, Commissioning and Maintenance Services Around the World.

Services

Turnkey-Services

  • planning and conception
  • development and project planning
  • installation and commissioning

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Turnkey-Services

Turnkey-Services

Operational and maintenance services

  • maintenance and commissioning
  • online monitoring and remote services
  • after-sales service

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Operational and maintenance services

Operational and maintenance services

Flexibly customizable service contracts

  • flexible and individual
  • overview of SLAs

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Flexibly customizable service contracts

Flexibly customizable service contracts

Training

  • product training

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Training

Training

Today already, BENNING offers pro-active 360° service

  • minimize downtimes and risks
  • reduce operating costs
  • maximise system availability

Read more...

pro-active Service

pro-active Service

24/7 hotline and monitoring

  • phone Support
  • monitoring und remote services

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24/7 hotline and monitoring

24/7 hotline and monitoring

Battery Management and Replacement Services

  • replacement, disposal or recycling

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Battery Management and Replacement Services

Battery Management and Replacement Services

Modernization and life cycle management

  • modernization / retrofitting
  • enhanced performance

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Modernization and life cycle management

Modernization and life cycle management

Repair and corrective maintenance services

  • on-site technical services
  • online monitoring and remote services
  • repair and spare parts management

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Repair and corrective maintenance services

Repair and corrective maintenance services

You are here:

Pro-active 360° Service – Ensuring the Continuity of Operational Processes Today and in the Future

Today, business and operational processes strongly depend on uninterruptible power supplies because even failures lasting only a few seconds might have serious consequences for the productivity, reputation and profitability of a company.

In a study carried out by Forrester Research and Disaster Recovery Journal in 2010, 44 % of the IT managers and CEOs surveyed stated that the biggest damage resulted from operational interruptions due to power failures.
This suggests that energy availability and quality are the most crucial factors with regard to the continuity of operational processes.

Failures or disturbances of the power grids are virtually inevitable. The downtimes resulting from this, however, will not only cost the affected companies time and money, but might also have an impact on the companies' reputation or result in customers being dissatisfied.

Detecting risks and eliminating them pro-actively

In order to prevent such damages, a high-quality preventive service and maintenance concept is required. Among other things, “preventive” or “pro-active” means that your power supply system can be monitored and controlled continuously via remote access.

In case of any anomalies, it might be sufficient to make some system settings via remote access or to install firmware updates.

If an impending potential problem cannot be eliminated, a service technician will be sent automatically and pro-actively on the customer's behalf – without a phone call being necessary – who will carry our corrective maintenance, observing specified response and arrival times to restore system operation on site.

Why choose BENNING's 360° services?

General benefits
lower risk ... through pro-active services
increased availability ... through preventive maintenance and service concepts
no over-investment / full cost control ... through various and flexibly customizable service packages (contract options) meeting your individual requirements
rapid response times and easy access to support ... through customer proximity thanks to a global service network with more than 25 subsidiaries worldwide
easy communication (clear agreements) ... thanks to one single partner for all your power supply requirements
quick and assured ROI ... through maximum system availability and minimized downtimes
Cost-effective implementation of high-availability strategies

A holistic approach is of process-critical significance

Understandably, companies often try to achieve the highest possible availability with the lowest possible support costs. For this reason, companies tend to train their own staff to carry out simple service work.


Generally, however, these measures and the available technical know-how are not sufficient to ensure completely safe and reliable operation. Moreover, companies often ignore the fact that the assignment of their own staff can also mean a considerable effort with regard to time, personnel and costs.


To minimize or even to completely avoid such failures right from the beginning, companies need a holistic approach including hardware and software support. This is because both pro-active prevention and elimination of failures are of process-critical significance.


For this reason, an effective high-availability strategy must be based on a thorough risk analysis. The classification of risks based on problems that have already occurred, a possible loss of sales or expected damages regarding the company's reputation should result in the prioritization of possible measures to be taken in order to prevent these risks.
For quantitative risk assessment, this prioritization then can be provided with a cost-benefit analysis in order to define the measures to be taken to prevent the risks. This is why BENNING's service strategies combine planning, prevention and corrective maintenance to ensure continuous operation.

 

Today’s typical service approaches need to be changed
status quo of current service strategies service for high-availability strategies in the age of Industry 4.0
many different service partner for each individual subsection of the entire infrastructure integrated holistic approach for the entire process-critical infrastructure with one single partner
reduction of system failures and shorter downtimes preventive maintenance and use of options aiming at an optimized performance
service contracts linked to the corresponding subsection flexible SLAs (Service Level Agreement) focusing on individual risk requirements and operational demands
What does service for high-availability strategies have to include?

Today, service for high-availability strategies of process-critical systems have to focus on the requirements of tomorrow and thus must include the following:

  • flexible service options and levels which can be adjusted to your budget and your individual requirements
  • one single partner for standardized services worldwide
  • quick access to specialists having first-class technical know-how
  • remote system monitoring for pro-active control in order to minimize or even to prevent interruptions at an early stage already
  • access to a comprehensive and worldwide available repair and spare parts management with clearly defined services for replacing parts and components quickly and efficiently
  • creating a basis for companies to develop their power supply infrastructure step by step in order to improve reliability, performance and profitability
  • pointing out potential savings related to the product life cycle taking into consideration the corresponding service level and the desired availability

Today, BENNING offers pro-active 360° service

With BENNING your processes are perfectly prepared for the challenges of today and for the opportunities of tomorrow.

  • minimizing downtimes and risks through:
    • fundamental maintenance on a regular basis
    • pro-active checks (also via remote access)
    • preventive and pro-active measures and services
    • quick response in case of service required
  • reducing operating costs through:
    • performance and life cycle management
    • retrofitting measures
  • ensuring required availabilities through:
    • flexible and expandable service levels
    • Individual maintenance and service concepts tailored to your business and operational processes

Further information

Brochures
Case Studies

Your contact persons

Where are you from? Select your country of origin from the list below, to quickly find your personal contact person.

BENNING Subsidiaries - Find your contact person by clicking on the corresponding flag.

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
tel

+49 2871 930

address

factory I
Münsterstr. 135-137
factory II
Robert-Bosch-Str. 20
46397 Bocholt
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Technical Support
tel

+49 2871 93555

address

factory I
Münsterstr. 135-137
factory II
Robert-Bosch-Str. 20
46397 Bocholt
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Service requests
tel

+49 2871 93556

web

www.benning.de

address

factory I
Münsterstr. 135-137
factory II
Robert-Bosch-Str. 20
46397 Bocholt
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Return-management
tel

+49 2871 93554

web

www.benning.de

address

factory I
Münsterstr. 135-137
factory II
Robert-Bosch-Str. 20
46397 Bocholt
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Sparepart-management
tel

+49 2871 93553

web

www.benning.de

address

factory I
Münsterstr. 135-137
factory II
Robert-Bosch-Str. 20
46397 Bocholt
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Training Center
tel

+49 2871 93557

web

www.benning.de

address

factory I
Münsterstr. 135-137
factory II
Robert-Bosch-Str. 20
46397 Bocholt
Deutschland

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
return address
address

BENNING Elektrotechnik & Elektronik GmbH & CO. KG
Dept.: Quality Service / Repair Centre
Robert-Bosch-Strasse 20
46397 BOCHOLT
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Niederlassung Brüggen
tel

+49 2163 500994

fax

+49 2163 952445

address

Deichweg 64
41379 Brüggen
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Niederlassung Nord
tel

+49 33708 31874

fax

+49 33708 31876

address

Ludwig-Erhard-Ring 18a
15827 Dahlewitz
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Niederlassung West
tel

+49 2871 93513

fax

+49 2871 936513

address

Auf der Brede 60
42477 Radevormwald
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Niederlassung Ost
tel

+49 35245 728544

tel

+49 172 2859286

address

01665 Klipphausen
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Niederlassung Süd
tel

+49 8332 936363

fax

+49 8332 936364

address

Bahnhofstr. 26
87749 Hawangen
Germany

GER BENNING Elektrotechnik und Elektronik GmbH & Co. KG
Niederlassung Soest
tel

+49 2921 9819020

fax

+49 2871 936211

address

59494 Soest
Germany

USA BENNING Power Electronics, Inc.
Service Helpdesk for Traction Chargers
tel

+1 888 296 0292

USA BENNING Power Electronics, Inc.
Technical Support Hotline
tel

+1 800 910 3601 Opt. 1

USA BENNING Power Electronics, Inc.
Hans E. Jensen [Regional Sales Manager - Industrial/Telecom]
mobile

+1 413 588 6356

USA BENNING Power Electronics, Inc.
Ed Pack [Service Sales Director]
mobile

+1 972 824 0195

address

1220 Presidential Drive
Richardson, Texas 75081
U.S.A.

USA BENNING Power Electronics, Inc.
Charity Newman [Director of Operation]
tel

+1 214 553 1444 460

address

1220 Presidential Drive
Richardson, Texas 75081
U.S.A.

USA BENNING Power Electronics, Inc.
Kim Groves [Engineering/Inside Sales]
tel

+1 214 553 1444 221

mobile

+1 972 467 3973

USA BENNING Power Electronics, Inc.
Bob Geddie [Quality Manager/QMS]
tel

+1 214 553 1444 290

mobile

+1 214 793 7211

USA BENNING Power Electronics, Inc.
Greg Abbott [Director of Industrial Sales]
tel

+1 832 674 5756

USA BENNING Power Electronics, Inc.
David Almond [COO - Service / Telecom]
tel

+1 214 553 1444 233

mobile

+1 214 632 9583

USA BENNING Power Electronics, Inc.
James Beiersdorff [Sales Director - Motive Power]
tel

+1 214 553 1444 211

mobile

+1 972 342 7354

USA BENNING Power Electronics, Inc.
Tina Foster [Customer Service Manager]
tel

+1 214 553 1444 238

USA BENNING Power Electronics, Inc.
tel

+1 2 14 / 5 53 14 44

address

1220 Presidential Drive
Richardson, Texas 75081
U.S.A.

USA BENNING Power Electronics, Inc.
tel

+1 2 14 / 5 53 14 44

address

1220 Presidential Drive
Richardson, Texas 75081
U.S.A.

USA BENNING Power Electronics, Inc.
tel

+1 2 14 / 5 53 14 44

address

1220 Presidential Drive
Richardson, Texas 75081
U.S.A.

USA BENNING Power Electronics, Inc.
tel

+1 2 14 / 5 53 14 44

address

1220 Presidential Drive
Richardson, Texas 75081
U.S.A.

ARG BENNING Conversion de Energía
Ricardo Hartbrecht
tel

+54 911 4937 4987

address

(B1653CIO) Villa Ballester,
BUENOS AIRES

AUT BENNING GmbH Elektrotechnik und Elektronik
Service & Wartung
tel

+43 (0) 2242-32416-0

web

www.benning.at

address

Eduard-Klinger-Str. 9
3423 St. Andrä-Wördern
Austria

AUT BENNING GmbH Elektrotechnik und Elektronik
Vertrieb Österreich
tel

+43 (0) 2242-32416-0

web

www.benning.at

address

Eduard-Klinger-Str. 9
3423 St. Andrä-Wördern
Austria

BEL BENNING Belgium branch of BENNING Vertriebsges. mbH
tel

+32 (0) 2 / 5 82 87 85

address

Assesteenweg 65
1740 TERNAT
Belgium

BEL BENNING Belgium branch of BENNING Vertriebsges. mbH
Technical Support & Service
tel

+32 (0) 2 / 5 82 87 85

address

Assesteenweg 65
1740 TERNAT
Belgium

BLR OOO «BENNING Elektrotechnik und Elektronik»
tel

+375 162 512 512

address

Masherova Ave., 6A, 1003
224030 Brest
Belarus

BLR OOO «BENNING Elektrotechnik und Elektronik»
tel

+375 162 512 512

address

Masherova Ave., 6A, 1003
224030 Brest
Belarus

BRA BENNING Conversión de Energía S. A.
Paulo C. Anacleto [Manager – Brazil]
tel

+55 19 98270 0303

address

Campinas BRAZIL

CRO BENNING Zagreb d.o.o.
tel

0038516312280

address

Trnjanska 61
10000 Zagreb
Croatia

CRO BENNING Zagreb d.o.o.
Kresimir Kauric
tel

0038516312280

address

Trnjanska 61
10000 Zagreb
Croatia

CZE BENNING CR, s.r.o.
tel

+420 / 3 26 72 10 03

address

Zahradní ul. 894
293 06 Kosmonosy
Czech Republic

CHN BENNING Power Electronics Beijing Co., Ltd.
tel

+86 (0) 10 / 61 56 85 88

fax

+86 (0) 10 / 61 50 62 00

address

No. 6 Guangyuan Dongjie
Tongzhou Industrial
Development Zone
101113 Beijing
P.R. China

FRA BENNING conversion d’énergie
tel

+33 (0) / 2 32 25 23 94

address

43, avenue Winston Churchill
B.P. 418
27404 Louviers Cedex
France

FRA BENNING conversion d’énergie
Mustapha Bey
tel

+33.2.32.25.12.37

web

www.benning.fr

address

43, avenue Winston Churchill
B.P. 418
27404 Louviers Cedex
France

ARE BENNING Power Systems Middle East
Aznad Khaleel
tel

+971 (0)50 1766972

web

www.benning.fr

address

Office: 918,
9th Floor, AYA Business Center
ADNIC Building, Khalifa Street
Abu Dhabi
UAE

FRA BENNING conversion d’énergie
Bruno Guery
tel

+33 (0) 6 88 35 23 46

web

www.benning.fr

address

43, avenue Winston Churchill
B.P. 418
27404 Louviers Cedex
France

FRA BENNING conversion d’énergie
Cyrille Stremon
tel

+33 (0)6 46 71 42 60

web

www.benning.fr

FRA BENNING conversion d’énergie
Technical Support
tel

+33 2.32.25.12.37
(On weekdays: 08:00 to 17:00)

tel

+49 2871 93555
(Evenings & weekends)

FRA BENNING conversion d’énergie
Spare parts management
tel

+33 2.32.25.12.37
(On weekdays: 08:00 to 17:00)

tel

+49 2871 93553
(Evenings & weekends)

FRA BENNING conversion d’énergie
Return-management
tel

+33 2.32.25.12.37
(On weekdays: 08:00 to 17:00)

tel

+49 2871 93554
(Evenings & weekends)

FRA BENNING conversion d’énergie
Service requests
tel

+33 2.32.25.12.37
(On weekdays: 08:00 to 17:00)

tel

+49 2871 93556
(Evenings & weekends)

FRA BENNING conversion d’énergie
Training Center
tel

+33 2.32.25.12.37
(On weekdays: 08:00 to 17:00)

tel

+49 2871 93557
(Evenings & weekends)

GBR BENNING Power Electronics UK Ltd
Info
tel

+44 (0) 1189 731506

address

BENNING Power Electronics (UK) Ltd.
Oakley House, Hogwood Lane
Finchampstead
Berkshire
RG 40 4QW
Great-Britain

GBR BENNING Power Electronics UK Ltd
Service
tel

+44 (0) 1189 731506

address

BENNING Power Electronics (UK) Ltd.
Oakley House, Hogwood Lane
Finchampstead
Berkshire
RG 40 4QW
Great-Britain

GBR BENNING Power Electronics UK Ltd
Sales
tel

+44 (0) 1189 731506

address

BENNING Power Electronics (UK) Ltd.
Oakley House, Hogwood Lane
Finchampstead
Berkshire
RG 40 4QW
Great-Britain

GRE BENNING Hellas
BENNING Hellas
tel

+30 210 5741137

fax

+30 210 5782554

web

www.benning.gr

address

Chanion 1, Lykovrisi
141 23 Athens
Greece

HUN BENNING Kft. Power Electronics
tel

+36 (0) 33 / 50 76 00

address

Rákóczi út 145
2541 Lábatlan
Hungary

IRL Laor Energy (1993) L.T.D.
tel

+972 9 8912232

web

http://laor-energy.com

address

POB 5026
North Industrial Zone
60920 KADIMA

ITA BENNING Conversione di Energia S.r.L
tel

+39 051 758800

address

Via Cimarosa, 81
40033 Caselecchio di Reno (BO)
Italy

ITA BENNING Conversione di Energia S.r.L
Giuliano Rossi
tel

+39 051 758800

address

Via Cimarosa, 81
40033 Caselecchio di Reno (BO)
Italy

ITA BENNING Conversione di Energia S.r.L
Antonio Zanforlini
tel

+39 051 758800

address

Via Cimarosa, 81
40033 Caselecchio di Reno (BO)
Italy

NED BENNING NL branch of BENNING Vertriebsges. mbH
Technical Support & Service
tel

+31 (0) 30 / 6 34 60 13

address

Peppelkade 42
3992 AK Houten
Netherlands

NED BENNING NL branch of BENNING Vertriebsges. mbH
tel

+31 (0) 30 / 6 34 60 10

address

Peppelkade 42
3992 AK Houten
Netherlands

POL BENNING Power Electronics Sp. z o.o.
tel

+48 (0) 22 / 7 57 84 53

address

Korczunkowa 30
05-503 Glosków
Poland

POL BENNING Power Electronics Sp. z o.o.
Ireneusz Michalczewski
tel

48502189038

web

www.benning.biz

address

Korczunkowa 30
05-503 Glosków
Poland

POL BENNING Power Electronics Sp. z o.o.
Krzysztof Drewczyński
tel

+48 22 757 36 68

web

www.benning.biz

address

Korczunkowa 30
05-503 Glosków
Poland

RUS OOO BENNING Power Electronics
tel

+7 4 95 / 9 67 68 50

address

Domodedovo town,
microdistrict Severny,
"BENNING" estate, bldg.1
142000 Moscow Region
Russian Federation

RUS OOO BENNING Power Electronics
Филиал в г. Санкт-Петербург
tel

+7 812 346 43 66

web

www.benning.ru

address

197136, РФ, г. Санкт-Петербург,
ул. Ординарная, д.20, лит.А, пом. 12Н

RUS OOO BENNING Power Electronics
Филиал в г. Уфа
tel

+ 7 347 274 29 29

mobile

+ 7 347 246 33 74

web

www.benning.de

address

450057, РФ, г. Уфа,
ул. Заки Валиди, д.64/2, офис 406

RUS OOO BENNING Power Electronics
Cлужба технической поддержки
tel

+7 (495) 967 68 50 222

web

www.benning.ru

address

142000, РФ,
г. Домодедово, микрорайон Северный,
владение «Беннинг»,
стр. 1

RUS OOO BENNING Power Electronics
Филиал в г. Новосибирск
tel

+ 7 383 219 52 10

web

www.benning.ru

address

630087, РФ, г. Новосибирск,
ул. Немировича-Данченко, д.165, офис 324

SIN BENNING Power Electronics Pte Ltd
tel

+65 / 68 44 31 33

address

85, Defu Lane 10
#05-00
Singapore 539218

SIN BENNING Power Electronics Pte Ltd
tel

+65 / 68 44 31 33

address

85, Defu Lane 10
#05-00
Singapore 539218

ESP BENNING Conversión de Energía S.A.
tel

+34 91 / 6 04 81 10

address

C/Pico de Santa Catalina 2
Pol. Ind. Los Linares
28970 Humanes, Madrid
Spain

SWE BENNING Sweden AB
Order och leveransinformation
tel

+46 (8) 623 95 16

address

Box 990, Hovslagarev. 33
19129 Sollentuna
Schweden

SWE BENNING Sweden AB
Teknisk support, reservdelar
tel

+46 (8) 623 95 89

address

Box 990, Hovslagarev. 33
19129 Sollentuna
Schweden

SWE BENNING Sweden AB
tel

+46 (8) 6239500

address

Box 990, Hovslagarev. 33
19129 Sollentuna
Sweden

SWE BENNING Sweden AB
Försäljning
tel

+46 (8) 623 95 79

address

Box 990, Hovslagarev. 33
19129 Sollentuna
Schweden

SWE BENNING Sweden AB
Technical Support
tel

+46 8 623 95 13
(On weekdays: 08:00 to 17:00)

tel

+49 2871 93 555
(Evenings & weekends)

SWE BENNING Sweden AB
Sparepart-management
tel

+46 8 623 95 13
(On weekdays: 08:00 to 17:00)

tel

+49 2871 93 553
(Evenings & weekends)

SWE BENNING Sweden AB
Return-management
address

Använd gärna vårt färdiga formular! Klicka här!

SVK BENNING Slovensko, s.r.o.
Oto Trnka
tel

+421 905 541 548

address

Šenkvická 3610/14W
90201 PEZINOK
Slowakei

SVK BENNING Slovensko, s.r.o.
tel

+421 (0) 2 / 44 45 99 42

address

Šenkvická 3610/14W
90201 PEZINOK
Slowakei

SUI BENNING Power Electronics GmbH
tel

+41 (0) 44 / 8 05 75 75

fax

+41 (0) 44 / 8 05 75 80

web

www.benning.ch

address

Industriestrasse 6
8305 Dietlikon
Switzerland

SUI BENNING Power Electronics GmbH
Philip Dürr
tel

+41 44 805 75 82

address

Industriestrasse 6
8305 Dietlikon
Switzerland

TUR BENNING GmbH Turkey Liaison Office
Kenan Bilgin
tel

+90 216 4457146

address

19 Mayıs Mah. Kürkçü Sokak No: 16 / A
34736 Kozyatağı
Kadıköy / Istanbul
Turkey

UKR BENNING Power Electronics
tel

+38044 5014045

address

3 Sim'yi Sosninykh str.
03148 Kyiv
Ukraine

UKR BENNING Power Electronics
Yuriy Shchur
tel

+380445014045

address

3 Sim'yi Sosninykh str.
03148 Kyiv
Ukraine

ARE BENNING Power Systems Middle East
Raman Pillai Harikumar United Arab Emirates
tel

+971 (0) 2 / 4 18 91 50

mobile

+971 545 987 987

address

Office: 918,
9th Floor, AYA Business Center
ADNIC Building, Khalifa Street
Abu Dhabi
UAE